Our mission is simple: Provide the best stress crack, and wall repair products to our customers while offering great service. We take great pride in the fact that our patented products are made in the United States. Our commitment to customer service is very important to us. Our online store is designed to provide you with a safe and secure environment to browse our product catalog. We are both a manufacturer and a distributor. You can buy our patented products at The Home Depot item (703-133) and Sherwin Williams item (972-6605) (969-5347). We are located In Washington State. StepSaver Products is a division of Energy Saver Products Inc. Call 888-778-4537 to speak with Jerry Brower President, or email him at jerry@stepsavers.com You can checkout our packaging division at www.FactoryDirectPackaging.com
STEPSAVER PRODUCTS-COPYRIGHTWe currently have distributors in Japan, Australia, and New Zealand. Though we are still looking for distributors for all other markets outside of the US. If you are interested in applying for an opertunity to become our exclusive distributor in your country please feel free to contact me direct Jerry Brower jerry@stepsavers.com
If you don't find the answers that you are looking for contact us and we will gladly add your question(s) to our FAQ list.
1. Question: Does the Stress Crack Tape product come in rolls?
Answer: Yes, the Stress Crack Tape product comes in a 50' x 2" roll, and a 100' x 1-1/2" roll. Plus it comes in a 2''x 12' textured roll.
2. Question: The cracks in my house come back every year when there is a change in the weather. If I use 'Stress Crack Tape' to repair them, will they come back when the weather changes?
Answer: No, unlike traditional repair methods, our 'Stress Crack Tape' will cover the crack, plus it will allow it to move without disturbing the repair. For wide moving we recommend installing the Stress Crack Tape when your crack is in the closed position.
3. Question: What is your product guarantee?
Answer: 100% money back, less shipping if not completely satisfied.
4. Question: How easy is it to repair the damage around my outlet, switch, or other wall element? Answer: Very easy, you simply need to remove the switch, outlet, or other element cover, peel off the Goof Patch, stick it on then paint it. After the paint dries, replace the cover.
5. Question: Will the 'Fast Patch' repair a doorknob hole?
Answer: Yes, 'Fast Patch' comes with a center reinforcement patch, which is designed to be installed under the Fast Patch to help span the doorknob hole. The Fast Patch will make 26 repairs per pack.
6. Question: I am a retailer, can we order your products for our retail location?
Answer: Yes, simply contact us and we can discuss your needs. We would be happy to set up an account for you, and set up a drop ship program.
7. Question: How long of a crack can be repaired per pack of the stress crack tape packs?
Answer: Each pack of 'Stress Crack Tape' can repair six feet of cracks. There are nine 8-inch strips per pack. The tape is designed to be ran end to end in order to follow irregular cracks.
8. Question: How long of a crack can be repaired with Stress Crack Tape rolls?
Answer: Each roll of 'Stress Crack Tape' can repair the length of cracks nearly equal to the length of the respective roll. The tape is designed to be ran end to end in order to follow irregular cracks.
9. Question: Can I repair long irregular cracks?
Answer: Yes, 'Stress Crack Tape' can be ran end to end slightly overlapped. Simply follow the crack.
10. Question: Are the patches manufactured in the United States?
Answer: Yes, our patches are manufactured entirely in the United States; this includes all aspects from the packaging to all raw materials.
11. Question: What makes the patches blend in to the wall surface so well?
Answer: Our patented patches are extremely thin and have uneven edges, which with the patches irregular edge help them blend in well.
12. Question: Will the patch and tape product work on plaster?
Answer: Yes, It will work on any wall surface.
13. Question: How strong is the product?
Answer: Our patches are made of a product that we have patented that is very strong. If you put our 5-inch Fast Patch in your hand and tried to push your thumb through it, you would not be able to.
14. Question: How strong is the adhesive, will it last?
Answer: The adhesive is permanent adhesive, it is very sticky, and permanent. Though it is not contact cement, you will be able to re-adjust it if needed.
15. Question: What if I want the repair to be totally undetectable, can this be accomplished?
Answer: Yes, for a Smooth Patch, you would simply need to apply a skim coat of joint compound over the patch, this would be just to fill in the very thin edge of the patch where it meets the wall. You will not need to sand the area; you will be able to paint directly over the repair. "It will not be seen once painted" For a Textured Patch you can simply use a can of spray tex to help blend the patch with the surrounding surface.
16. Question: Will your Stress Crack Tape product work on ceilings?
Answer: Yes Stress Crack Tape will work on ceiling cracks as well as walls. Though it will not work on popcorn type ceilings unless it has been scrapped off before application.
17. Question: Will your Stress Crack Tape work to repair both inside, as well as outside corners?
Answer: Yes you can use our Stress Crack Tape product to repair inside, and outside corners. We suggest that you crease the Tape in the desired direction prior to removing the backing.
Sherwin Williams:
You can find our 'Stress Crack Tape' smooth product in the 13' repair packs at your local Sherwin Williams store. It is SW Sales # 972-6605, if you contact your local Sherwin Williams store and mention their item number they will be able to tell you if they currently have it on their shelf. Sherwin Williams can also order you in the Stress Crack Tape 50' roll, just ask for SW# 969-5347 (note Sherwin Store minimum order is 3 rolls).
The Home Depot:
The Home Depot sells our 'Fast Patch' textured product in roughly 600 of their textured region stores. These stores include the entire west coast, Alaska and HI. The Home Depot item number is 703-133. If you contact your local Home Depot store they will be able to tell you if they currently have the Fast Patch on the shelf, as well as to how many units there are on the shelf at the time. The Home Depot sells the Fast Patch for $3.97. The Home Depot will be selling our Stress Crack Tape product in 2011 for $3.97. Plus homedepot.com will be carrying all of our items.
About Us:
The "Stepsaver" product line has been winning over customers since 1999, our revolutionary patented drywall repair products are tailored for those who want a fast, simple, inexpensive alternative to mud, tools, sanding, as well as the mess and time consuming process associated with even the smallest wall repair project. With Fast Patch, Mini Patch, Goof Patch, and Stress Crack Tape, along with all of our other sku's, It's just peel, stick, paint. There is no need to wait for the mud to dry before painting. You can paint immediately after the repair is made. All of our products come in both a smooth and pre-textured finish. Our products are manufactured entirely in the United States. We are always working hard on growing our business, however we are not willing to have our products manufactured outside of the United States, nor are we willing to reduce the quality of our products for a few extra dollars. If you or someone you know own a store and would like to carry our products, or if you know of a location where you would like to see our products, please contact us.
Thanks for looking,
Jerry Brower
President,
Energy Saver Products Inc.
888-778-4537
